Last Updated: October 24, 2024

Privacy Policy

At Artesia Glass Windows, we value your trust. This policy outlines how we collect, use, and protect your personal information when you request a quote or contact us.

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1. Information We Collect

We collect information that you voluntarily provide to us when you fill out our "Get a Quote" or "Contact Us" forms. This is strictly necessary to provide you with accurate estimates and service information.

  • Contact Details: Name, phone number, and email address so we can reach you.
  • Project Information: Name, phone number, and email address so we can reach you.
  • Location Data: Address or city to confirm you are within our service area.

2. How We Use Your Information

We use your data solely for business communication related to your window or door project. We do not sell, trade, or rent your personal identification information to others.

Quote Preparation

To calculate accurate pricing and material requirements for your specific project.

Scheduling

To coordinate site visits, measurements, and installation appointments.

Customer Service

To respond to your inquiries, questions, and support needs efficiently.

Follow-up

To ensure satisfaction after project completion or provide warranty information.

3. Retention & Security

We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information.

Client records related to completed projects (invoices, warranties, specifications) are retained as required by law and for warranty fulfillment purposes. Inquiries that do not result in a project are periodically purged from our systems.

4. Your Preferences

If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us.

Contact Us About Privacy

If you have any questions about this Privacy Policy, please contact us:

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